To find out more about how we look after your data view our Privacy Notice.
We understand you may be worried at this time. Our Coronavirus support page has all the information you need about how to manage your money from home and how our services are affected. Please only call us or visit us if it’s absolutely essential. That way we can help those most in need.
Making a complaint
If you'd like to make a complaint, you can do this online, over the phone, in branch or by post. We take all complaints seriously and work hard to resolve them as quickly as possible.
We understand that losing a loved one can be hard. That's why we have a specialist bereavement team to help. Call us on 0800 587 3324.
Power of attorney
If you need help or advice on how to set up a power of attorney for a loved one, call us on 0800 587 3324.
Remember – never put any confidential information about your accounts in an email. If you have access to Online Services, and your message is confidential, login and use the secure message option. It’s safer than an email. You could also write to us, call us on 0800 121 3324 .
We're here to help
You can use online support to find what you're looking for: